Allstate Insurance
Hail claim denied in April and not reopened in September

In April I filed a claim with Allstate for hail damage on my roof. I was not home, but allegedly an adjuster came out with a roofer of his choosing and stated that I had no hail damage. I took their word for it, and that was the end of it.

On a side note, I live in a subdivision of approximately 30 homes. My house was the seventh in the neighborhood. I would guess that about half of the neighborhood has had roofs replaced due to hail damage from the April storm.

Fast forward to September. I have covered a deck and was in the process of getting estimates from roofers to put shingles on it. Three roofers brought it to my attention that I have a significant amount of hail damage. I then called Allstate to reopen my claim. I talked with Kyle Wood, who is a manager of the adjusters. He informed me that his adjuster had already been out here in April, that he was not reopening the claim, and that no one would be coming back out. He just laughed at the fact that I believe I have significant hail damage.

The consequence is that I currently have a severely hail-damaged roof. I have been paying my premiums, and now that I have an issue, Allstate is refusing to step up to the plate. I am going to have to incur legal expenses to pursue this matter.

Company: Allstate Insurance
Country: USA
State: Alabama
City: Madison
Address: 7951 Hwy 72 W
Phone: 2564300477

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