Andy Rodenhiser Plumbing
Rip-off pricing, poor sales practices

Called Rodenhiser to have them estimate the cost of:
1. New ~70k BTU forced-air furnace (Carrier brand).
2. New 2.5 ton condensor for central air conditioning.
3. New hot water heater.
4. New 8-foot duct length to feed basement with forced air.
Sales person came to my home, had little knowledge of anything but his price list. Tried to collect $11,000 for job numbers 1 and 2, $2200 for number 3, and $900 for number 4. Yes, they wanted $14,000 to do this work. I told the sales person that this was about twice as much as any reasonable person would pay for the work, and he said "well, what about the quality and fit and finish of the new system? We will put in a Carrier system, and a Ruud hot water heater. What about the peace of mind that you got good work done?" I told him that I would have more peace of mind knowing that my child's college fund wouldn't be spent on new fancy paint jobs on the Rodenhiser trucks. I got 4 more estimates, and they ranged from $4700 to $6800 for everything. The $6800 was with the same Carrier system, the $4700 was with a Trane system and Ruud hot water heater (and new ductwork). Rodenhiser has unfair business practices, they prey on unsuspecting or naive consumers, and try to squeeze every penny out of a job that they can. They are over-priced and attempting to rip-off all of Massachusetts one customer at a time. Once you realize that the plumber you're calling has a sales staff, run away FAST and don't go back.

Ricehead
Arlington, Massachusetts
U.S.A.

Company: Andy Rodenhiser Plumbing
Country: USA
State: Massachusetts
City: Holliston
Address: 71 Whitney Street
Phone: 8004629710

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