Trane Consumer Rebate Center
Non Payment of Customer Rebate

Trane Consumer Rebate Processing Center P.O. Box 9160Farmington, Michigan 48333-9160 January 29 ID: 5AYKVHKI Mike Rust, 3623 W. Villa Theresa Glendale Az 85308Trane Rebate Customer Service, On October 23 I mailed you my Rebate request along with the Installers Invoice #0000008416 from Air Conditioning by Jay. That same day I mailed rebate requests to Arizona Public Service for their rebate program. I received rebate checks from Arizona Public Service on November 20 and December 11. I had NOT received a rebate check from you as advertised. I called Air Conditioning by Jay on December 15 and spoke to Miranda who told me she called you and per your request she faxed a copy of their invoice so you could process my rebate. I called Miranda again on January 28 because I have not received my rebate. She again called you and again faxed the invoice for processing. At this time I am doubting the sincerity of your advertised rebate program. If I do not receive my rebate from you by February 16 I will make a formal complaint to the Arizona Atty. General, Consumer Fraud Div. And the Arizona Better Business Bureau.

Michael T. RustCc Air Conditioning by Jay, Installer. Attachments: CC Trane 2008 Fall Consumer Rebate Claim Form, Air Conditioning by Jay Invoice and proof of payment. As of 02-16 I have not received the $300.00 rebate from Trane Airconditioning Company. Michael T. Rust 602-439-1249

Company: Trane Consumer Rebate Center
Country: USA

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