Verizon
Local Freeze on Account Not Removed After Over a Month

Construction & Repair

I took a package from other carrier, and I had Verizon, Verizon was supposed to take the local freeze off my account on February 28, and still they haven't completed their work even after three conference calls between the other carrier, Verizon, and I. Every time when I call Verizon customer service to take off the local freeze off my account, they always say that there is no local freeze on my account and they even gave me a confirmation number that the work is done. When the other carrier tries to submit the request for releasing the local freeze and the number, they receive an error message. This has been going on for over a month now. So I don't know what is happening and when this will be solved.


Company: Verizon
Country: USA
State: New Jersey
City: East Windsor
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

Verizon
Long distance carrier freeze removed and MCI added without authorization

MYIProducts/ESBI
$14.95 Voicemail Monthly Fee Charged Despite My PIC Freeze

Verizon Telephone Co
International Calls Billed $478.80 After Carrier Service Was Canceled

OAN Services On Behalf Of Telseven
Directory Assistance Call Billed $6.17 on Local Phone Bill

Verizon
Switched to DSL Without Local Phone Service We Never Requested, Billed Monthly

Verizon
Long Distance Plan Switched to Verizon Without Consent

Verizon Residential
Long Distance Block Request Ignored and Calls Billed at $17 Per Minute

Telnet Marketing Group - Calandra Smallwood
Telnet Marketing Group Claiming To Be Verizon SCAM - They will SLAM your phone service Raliegh

TelNet Marketing Group
Fraudulently represented themselves as authorized agent of Verizon in attempt to "slam"

SUBMIT A COMPLAINT