Atlantis Pools
Resfuses to follow up on problem

Construction & Repair

I bought an above ground pool from Atlantis Pools last Spring. They installed the pool and we had water trucked in to fill it.

You can imagine my surprise when I came home from work the following day and discovered my pool was empty. The liner had split and my neighbors plants sure got a good drink.

We contacted the pool company and waited for them to get us a new liner. Once that was installed we had to refill the pool. We asked that we be reimbursed for the water we had lost. Multiple attempts were made to resolve this and we never get a straight answer. They don't return phone calls or emails. When we do get them on the phone it's always..."We have to wait for the liner company to respond"

We lost $300.00 and advise anyone dealing with them to remember how we were treated.


Company: Atlantis Pools
Country: USA
State: Pennsylvania
City: Wilkes Barre Twp
Address: 250 Johnson Street
Phone: 5709707727
  <     >  

RELATED COMPLAINTS

Atlantis Pools and Spas
I bought a pool from these

Aquarius pools inc
Pool liner manufacturer defect

A.M.A. Pool Installs
They did not install liner correctly. They not only ruined my brand new liner but my pool as well. They will not return my calls. They refuse to refund my money or even replace liner! They are crooks

Pool FX Goshen NY
Poor workmanship* - pool

Monarch Pools
Poorly installs pool liner after a horrible installation Totowa

Perciballi Pools & Spas
Bad install and they do not stand behind there work

Eagle Pool And Spa
Above ground disaster. Poor installation. Collapsed pool! No return calls. Ripoff

Pool Mart
Pool Mart will rip you off and you will not be happy with there pools

Forchetti Pools & Spa
Liner replacement in above ground pool