Imperial Homes
Horrible Customer and Warranty Service. Been in House 2 years and fighting

My husband and I have been fighting with Imperial to correct issues in our home for 2 years now. It seems like they stalled just so it would pass out of warranty stage. We have windows sweating and leaking and dripping down in the walls causing mold. The window sills are warping and buckling with paint chipping off from this. We have a bay window that was not properly sealed. All of the interior walls are buckled and crooked. This must be why they do not like to put anything in color because we have repainted walls with color and you can see every defect in the walls. An upstairs bedroom is unlevel. This is horrible as we have put our entire savings to buy this house and has been a nightmare to get Imperial to even listen.

Company: Imperial Homes
Country: USA
State: Texas
City: Houston
Site: imperialhomestexas.com

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