Sears
Tractor and Snow Blower Delivery Postponed Repeatedly

I bought a tractor and snow blower from SEARS in Coon Rapids, MN, they told that they will deliver on 24th of october, there was a call on 23rd evening to confirm this, so I took off from my job and waited, on 24th morning I received a call from Sears, that they cannot deliver it today, and after several calls to SEARS, Coon Rapids and one visit to the SEARS out let in Coon Rapids, they finally said that they will deliver on 31st of october, between 10 and 12 in the morning, I again took off from work to receive the tractor, at 1.00 pm I called SEARS DELIVERY, and there was no apology they just said the van is on the way, and the driver is not obligated to have a cell phone. I told her that I have to go to work and at what time will they deliver, she just said, I don't know... It has been my worst experience, I will never by any product from SEARS. When I bought the tractor, I took at home service warrant for nearly 300 dollars, I don't know what type of service I am going to get, when I am writing this letter, I have not yet got my tractor.

Company: Sears
Country: USA

  <     >