Cratefurniture.com
Order cancelled no refund in sight Ripoff

On April 6th I placed an order for replacement cushions with cratefurniture.com. I was informed 8 weeks later that my order had not even been started and could not be shipped at least until July 31. I cancelled the order on June 18. The customer service representative, Julie Wells, assured me that I would see a credit refund on my credit card within 7 to 10 business days. This has not happened.

It is now July 9. After reading a similar complaint against this company from a lady in Oakland, CA, I am not optimistic that I will see a refund.

It appears that this company does most of its business online; therefore it can not afford to have negative publicity posted on the web. Hopefully, 'cratefurniture' will see the complaints and will address our grievances before other action is taken.

Company: Cratefurniture.com
Country: USA
State: Virginia
City: Petersburg
Address: 37 Bollingbrook Street
Phone: 8006275161

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