The Home Depot, TrafficMaster, Tile Perfect, Roanoke Companies Group
Ripoff faulty product grout

My husband and I purchased TrafficMaster Stainproof Grout at the Home Depot. We were told it was the same as traditional grout, but was stainproof and didn't require a sealer.

We used the product and 8 days later, our grout isn't firm and, according to the company, it never will be. It's also still water soluble, which is unacceptable for a shower installation (which, the product's website explicitly states this product is 'ideal' for.)

My husband and I have been without a bathroom for 4 weeks now, and are now having to remove this faulty product from our bathroom floor and shower.

We are currently fighting with The Home Depot and TrafficMaster/Tile Perfect to have them pay to have this product removed by professionals.

Company: The Home Depot, TrafficMaster, Tile Perfect, Roanoke Companies Group
Country: USA
State: Illinois
City: Aurora
Address: 1105 S. Frontenac Street
Phone: 8005526225

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