Conn's Appliances
Interest Charged Despite No-Interest Plan, Rude Staff, Icemaker Repair Dispute

Be warned! Conn's appliances will rip you off. We have used them twice and both were bad experiences. The staff is rude, manipulative and untrustworthy. The service department has been trained to con people out of their money. The "no interest" plan is just the opposite. They started charging us interest after one month - and we were not late on our payment. The finance department is unabel to answer any questions about the bill - they just pass you from one operator to the next. You can never speak to a manager - and if by chance you do he is even more rude. Our icemaker went out 1year after we bought this "top of the line appliance". When the service tech came out - he did not even move the unit away from the wall to thoroughly check it out. He said we were 10 days out of warranty and then tried to sell us the extended warranty stating if we bought it he would act like he had not been called out yet. We refused then he said it would cost 200.00 to replace the unit and 75.00 for coming out. We called and the manager was just as rude. This company did not get so big by having good service or sales - they have cheated so many people out of their money.

Company: Conn's Appliances
Country: USA
State: Texas
City: Beaumont
Address: 4326 Dowlen Road
Phone: 4098987353

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