Milinex Storm Vac, Singer Or Igea
Ripoff fraudulent billing shipping

Please do not do business with these people!
Sept. 05: Order Vac on 2 for 1 offer for $129.00
Oct. 05: Debt card hit for first payment of $195.00. Call Customer care. Was told we ordered 4 vacs, but they had not been shipped so they would fix the order. Received refund for $179.00. Debt card subsequently charged $279.00.

Nov 05: Received 5 vacs. Called customer service and was told a call tag had been issued and Fedex would contact us to arrange for pickup. Never heard from them.
Called customer service 9 times. Received different instructions each time.

Dec 05:
Called CS 7 times. Each time was told I would have to ship product back at my expense.

Jan-Apr 05:
Called CS once a week. Each time was told my refund would hit my account the following Friday.

May 05:
Found alternative phone numbers on the internet. Called 6 times before someone told me they would research it and call me back. She actually did call to say a check was being sent and we would receive it within 10 working days. Still have not received the check.
Through more research found company offices in Calf. And Tenn. Contact Attorneys General of Tenn. Calf. And Va. (where we live). Have appointments to speak to fraud divisions of each next week.

Company: Milinex Storm Vac, Singer Or Igea
Country: USA
State: California
City: Commerce
Site: milinex.com

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