Windstorm
Tactica International ripoff, after returning the item, the company still takes money from my bank account

Below is a copy of messages I sent to "customercare@stormvac.com", the customer service of "Windstorm".

3/23/06: Why do you continue to take money out of my account after I sent yout Wind Storm Vac back. You have taken $94.39 on 2/10/06, $19.95 on 3/9/06 and $19.95 today (3/23/06), totaling $134.29. Below is a copy of the letter I sent with the return of order#: 200601231*. I would like all monies returned to my account or I will have to take legal actions to recover my monies.

2/27/06: I received the Wind Storm vacuum and am not satisfied with the machine as it does not clean as advertised. I'm sending the machine back for a refund.

We have plenty of animal hair. The reasons for the return are:

1: The dust cup fills up too soon.

2: The brush nozzle doesn't seem to work as described in the instruction book.

3: The crevice tool seems to blow dust before you can suck it.

4: I haven't received the Free Steamer, which $20.00 shipping and handling was paid.

Darryl
Fond du Lac, Wisconsin
U.S.A.

Company: Windstorm
Country: USA
State: California
City: Commerce
Address: 4900 Zambrano Street
Phone: 8007168667

  <     >