Windstorm, IGIA, Singer Laser Storm Vacuum
Windstorm, IGIA Windstorm/IGIA fails to refund $411.67 after cancellation of vacuum order. Unable to contact Windstorm/IGIA. New York, Los Angeles, Californis

I ordered a Windstorm vacuum at the end of November. I cancelled the order in January. I should have received a refund of $411.67. I sent a complaint to the BBB in March. Windstorm's response to the BBB was that the refund was in process.

May I emailed the BBB again. Windstorm's response was, "We do apologize for the delay, our refund will post shortly to your account." I did not receive the refund.

August 7 I emailed customercare@stormvac.com. The response was, "Please be advised that a check will be mailed to you. Once the check i print out a customer rep will contact you via e-mail or telephone. I apologize for the delay on this matter." I did not receive the refund.

November 27 I filed a complaint with the Department of Consumer Affairs in LA County. November 30.2006 Windstorm sent me a letter, carbon copied to the Department of Justice advising me that a check would be mailed to me.

In July of I again contacted the BBB of New York. They were unable to assist me because they could not contact Windstorm.

I also contacted the Public Inquiry Unit of the Department of Justice of California.in September of they resonded that they were unable to assist me.

I have never received a refund.

Company: Windstorm, IGIA, Singer Laser Storm Vacuum
Country: USA
State: New York
City: New York
Address: 245 8th Avenue, PMB 855, 4540 Worth Street
Phone: 8007168667

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