The Home Depot
$50 Deposit Charge Grew to $106.03 After Bad Floor Measurements

The Home Depot is attempting to rip me off by charging for an unsatisfactory service where they have done nothing but bill me. They wanted a $50 deposit to send a subcontractor to measure my floor area for carpet and tile. The measurements were incorrect and unacceptable. The Home Depot was instructed by fax, letter and telephone not to pay their subcontractor and to provide someone else.

They have proceeded to harass me with repeated telephone calls while ignoring my written dispute of the charges. The telephone calls from The Home Depot are a recording saying to wait for the next available agent. After 5 minutes I hang up.

They are adding $25 per month in late charges to an initial $50 credit card deposit, plus $1.50 per month in finance charges. The total has grown to $106.03 in just 2 months. They should be in the finance business, specializing in how to rip off customers by creating a situation where they harass and try to intimidate their customers into paying for a service The Home Depot did not provide.

The Home Depot has also charged sales tax on a labor-only job, which I think is illegal.

They run a junk store and apparently have no regard for the rights of their customers. Stay away from them if you use their credit card. In fact, I would advise you to stay out of their stores altogether.

Company: The Home Depot
Country: USA
State: Arizona
City: Prescott
Address: 1941 E. Hwy. 69
Phone: 9287718467

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