S & J Custome Homes, Steve Strahle
Ripoff dishonest wont do warranty or agreed on work incompentent lazy arguementive extremly cheap sloppy

We had our basement finished when our house was being built and one of the items that the builder decided would be a good idea would be to build a closet around the sub-pump since it was in the bedroom. We agreed. Once the builder got to the area he decided that he did not have time to build the closet and refused to do so since this was a verbal agreement. Our mistake.

An item on our to-do list was to tighten a vent in the basement because it was hanging, this was before we purchased the house. After we purchased the house we discovered that there was only 1 vent in the entire basement (1700 sq ft finished basement). The vent behind the wall is cut vertical while the vent cover was put on horizantal. So you only have a very small hole that any heat is coming into the basement from. We had to take the vent cover down to fix this problem. Only to find that the builder had caulked this to the ceiling (to tighten the vent from the to-do list). SLOPPY.

The builder refused to put any handles on the kitchen cabinets, as well as backspalsh behind the jetted tub, or gap fillers to hide the spaced between the double cabinets for the his and her sink. "They did not come with it" he says. CHEAP I did make him purchase the plugs for the doors to hide the screws as he was not even going to do that. He did not want to paint the main doors either. He thought primer was the paint color!

We purchased the house 12/03/04 with an agreement signed by both parties that he would come back to the house within 10 days of closing to take care of the rest of the to-do list, fix some scratches in the shower, fix the breakfast room doors which leaked really bad from an improper hanging, and finish painting some doors in the basement. As of 01/30/05 the breakfast room door is the only item that he has came back to do and he only half way completed that. He refused to take the door down and hang it properly so until we pay to have someone do that the right way it will never shut correctly.

Our foyer is ceramic tile and currently four of these tiles are cracked. This is from the floor being uneven and the house settling. I have sent the builder two seperate letters and he has made no attempt to stop by and take care of this. Even though he is building 2 more house down the street from me.

Speaking of, the week after we closed on our house the builder contacted me to yell at me about how my husband and I made him have to file bancruptcy. When he found out that we were hiring an attorney he changed his story and told us that he was closing his company but would still honor his warranty. Not only is he not honoring his warratny but as of last week he has disconnected his phone number.

Company: S & J Custome Homes, Steve Strahle
Country: USA
State: Missouri
City: O'fallon
Address: 1205 Windword Ridge Dr

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