Sears Home Service
Refrigerator Repair Labor Charge of $200 for Thirty Minutes

I had a refrigerator repair yesterday. The technician was competent and all went well, AFAIK.
My complaint is about the cost. The labor charge was $200 to install a $20 part, and the total time from when he entered the house to when he left was 30 minutes. That's $400 an hour! Even if there were a one-hour minimum, that's $200/hour. TOO MUCH! I have 40 years of clinical experience as a therapist and Blue Cross reimburses me $88/hour. I think this is gouging the public.

Company: Sears Home Service
Country: USA

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