Wild Bird Mart
Purchase immediately charged to credit card 12/15 but never shipped, no communication from vendo

I ordered a "Squirrel Proof Bird Feeder Ultimate Blocker" online from this company on 12/15. I got a confirmation e-mail the same day saying it would be shipped within a day by UPS Ground.

The amount of $218.38 was immediately charged to my AmEx card. As of this date (1/3) I have not heard another word from this company. No e-mail that the item had shipped or had been back-ordered or otherwise delayed. It was to be shipped to MA, not exactly the end of the world.

There is no telephone number on their webpage (that should have been a heads-up) so I called the vendor's telephone number appearing on my credit card statement. It sounds like a fax number. So I e-mailed them at the address given on their website: custserv@wildbirdmart.com to cancel the order. Message returned "undeliverable - permanent error".

So I contacted AmEx and they will investigate. They have deducted this charge from my bill - thank goodness for AmEx customer service.

I have never dealt with this company before and obviously never will again.

Company: Wild Bird Mart
Country: USA
Site: wildbirdmart.com

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