Fpl
Unreasonable Company rules

I dont know whats wrong with a power company who cuts off ur service for owing $58.23 and they are holding $229.00 for the deposit on my Apt. I only owe $58.23 and i call the customer service number (what a joke there) let them know i have the payment on the way. They say well if it get cut off before we get the payment oh well. I was like can't you delay the cut off a couple days i mean I have a check number and any other information you would need to verify the payment which should be there in a couple days they said being as it not here in our offices to post to the account there is nothing that i can do for you on that. Im not you dont qualify for an extension. I'm like ma'am the past due is only $58.23? You have a cash deposit from me of $229.00 which is 4x whats past due. Isn't there any way you can give me a couple days till the payment arrives. She said sorry but we can not grant you an extension. There has got to be something that the tax payers of this country can do to of shall i say just this state of Florida can do about this? Im going to file a complaint to the attorney Generals office about this. There has got to be a way of getting a company to change certain policies to have there customers not feel helpless and unable to get treated like your business matters?

Company: Fpl
Country: USA
State: Florida
City: Daytona Beach

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