EGlobal Electronics
Customer Service Nightmare

I bought a tablet on line from EGlobalElectronics.com. First let me say that I bought the item, but then they posted it for a much cheaper price. I tried to contact them to get the lower price, but got no response. But the site said you would receive your order in 5 - 7 days. I received no word for more than 2 weeks despite the fact that I kept calling and emailing. When I called, I only got music on hold. After 2 weeks of nothing, I deceided to cancel my order. Someone called, but it didn't go through on my cell phone. So I got to a better area and called right back. Again, all I got was music on hold. No one answered. About 2 weeks after I cancelled, (which was a month total time) the order arrived. I had already bought a different item because I didn't know what was going on with this company. Oh yeah, did I forget to mention that for awhile, you couldn't even get their web site. It was down or something. So I wanted to know if I would have to pay to send it back even though I had cancelled long before it shipped. Well surprise, their web site is back up and on it now, it says that even if you cancel, they will charge you a 25% restocking fee! Is that legal! Can you charge me to stock something that was not sent?! This is the biggest rip off. DON'T USE THIS COMPANY! You will be sorry.

Company: EGlobal Electronics
Country: USA

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