ASUS Computer Co
Sold me defective laptop

Since I purchased my ASUS notebook in July 29, I've had issues with my touchpad and also the F9 key hasn't worked. The track-pad, and also the courser began to breakdown. Although I had been composing a notice, the courser leaped and also the letter was erased, or leaped back and confused additional phrases. I delivered the notebook for you for repairs twice, however the issues haven't been solved. The specialists I've voiced with have now been unhelpful and reluctant to hear what I attempt to let them know. I talked having a boss, Ryan, who stated that I would possess a application clash using the touchpad and he recommended that I use a mouse. I'm today utilizing the mouse, but nonetheless possess the same issue.

I've had four notebooks just before purchasing the ASUS and had no conflicting issues with them. ASUS customer care support specialists have now been completely not able to repair my notebook and also have been exceptionally annoying to cope with.in my opinion that my notebook is faulty and/or includes a design defect. If ASUS stands behind its items because it advertizes, it will substitute my notebook without issue. I ought tonot need to undergo so much stress and disappointment due to a faulty notebook. I'll document the official criticism to recuperate my costs.

Company: ASUS Computer Co
Country: USA

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