Hewlett-Packard
I will never buy a laptop from them again

Computers & Services

I talked having a help expert about how exactly my pc joint was separating which I realized I had been not the only real client who'd this occur. Then he proceeded to inform me that my bezel and joint could be changed without any cost in my experience. A couple weeks later-after I submitted the computer to become set "totally free" I received a telephone call declaring that it'd cost me 312 bucks to displace the components for that computer. They stated these were not accountable for normal deterioration of the computer. And so I mentioned for them exactly what the technology informed me plus they simply covered me down and stated these were not accountable in regards to what he'd explained. Well they ought tonot have employed the fool who explained it'd be free. This can be a really poor method to represent your company and that I WON'T EVER purchase a notebook from their website again!!


Company: Hewlett-Packard
Country: USA
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