Fry's Electronics
Bad Service, False Information - return or exchange faulty product

Beware of the false information offered by salesmen in this store. We bought a 55" LG Flat Screen TV from the Alpharetta store a few months ago. The Salesman and the Sales Manager assured us that the wireless feature of the TV was very popular and no problems..."we have it working perfectly in our store..." the sales team stated. "Our 'professional' installation team is the best and really does a nice job..." the assured us which ofcourse was all false and only stated to sell us a TV and installation service which both were poor. The wireless feature has never really worked as presented and the installation was incomplete which we ended up finishing ourselves. Full payment was made to Frys so they really dont care to make any kind of effort to fix their lies. Our advice... If you dont have thousands of dollars to waste, just buy your products from anyone other than Frys. The management does not care, the sales team is weak and the installers are incompetent.

Company: Fry's Electronics
Country: USA

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