Dell
Online laptop and Streak order not confirmed, asked to pay more

I ordered a laptop and a streak mobile online in Dell website. The order was placed and I got the acknowledgement to that effect. Even after placing the order I did not get any confirmation. So I called them up to inquire the status and they said that it did not go through because it was a mistake by the system and they want me to pay more. It really doesn't have any sense of satisfying the customer. When it is their mistake they need to rectify it. I really appreciate Amazon for its customer centricness which Dell lacks and is just behaving commercially without any ethics.
Can anyone suggest me what to do now? I'm thinking of lodging a complaint in the consumer forum.

Company: Dell
Country: USA

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