Dell Computers
I think Dell doesn't care about their service quality any more or their small customers

I recently requested and obtained (not in a regular method) a PC from Dell for a person I periodically help who all his focus on the equipment.included in the purchase I ensured to check on whether the design cards protected DVI. They actually had a "Help Me Select" site that I looked over and may observe that my selected card, though integral, did help DVI. I've pictures of the web site displaying it as well as the real link towards the site that displays additionally, it.

Anyways I acquired the equipment and reduced and see there is just VGA contacts found. I approached Dell and was informed that integral cards-donot help DVI. And so I directed Dell's site out to him having said that it had been reinforced. He decided that Dell was within the incorrect. All I needed was for Dell to deliver me a totally free graphics card. Not really a huge package for this type of large organization.in the beginning he essentially explained there is nothing he might do for me personally and also to have a backpack. But after some determination he currently really wants to promote me a design card and they'll spend 50% of the price.

I do want to understand why I've to cover their accepted error? Seems like false advertising in my experience. I will envision the advertisement, come purchase this artwork card with each one of these functions including DVI assistance, after which delivering you something which doesn't support the things they simply marketed. I believe Dell does not worry about their support quality anymore or their little clients.

Company: Dell Computers
Country: USA
Site: dell.com

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