PC Richard & Son
Defective product and bad service

I purchased a dishwasher from Computer Richard&Boy (Bridgewater/Somerville, NJ). The system didn't focus on time 1 and that I requested the shop to displace it however they declined requesting me to first phone the support department. Support specialist recognized the device is faulty and agreed to try fixing it. But I asekd for alternative because it is completely new and only one week approved by. He focused me togo the shop, but store declined to concern a replacement till until support division put in a declaration declaring the the system requires fix and my remark stating the customets wishes alternative. Again service department. Explained they wont include any remark which shop ought to be ready to concern alternative to the faulty models if it's within thirty days of purchase (in my own situation it had been not really per week).

This backwards and forwards break the rules between two division quit the issue conflicting and end-of your day, it's me who's struggling and about the delay.

To create things worst, Computer Richard&Boy support consultant was really rude in the period I began detailing my issue, and reducing me off stating she'd not really speak with me which she'd speak simply to the store-manager.

The problem remain conflicting plus one department. Basically pressing things back again to me additional department to anything concerning the issue.

Like A client, personally I think that I acquired offered a faulty item with customer support does be concerned about the customer whatsoever.

Require this device changed FREE OF CHARGE in my experience.

Company: PC Richard & Son
Country: USA

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