Newegg.com
Very poor customer/technical support

Requested a DX4870-UR11P from Newegg.com. I want I browse the evaluations about that merchant before purchasing from their store since I'll never purchase something from their website again. I acquired my purchase in two times, nevertheless, there is an issue. The computer couldn't identify the wireless transmission. The computer was delivered for alternative that we waited for 8 times. The 2nd period, exactly the same issue exists. Waiting-time to obtain a live customer care ranged from 20-42 moments. Just got to keep in touch with the tech-support once once the first issue happened. Never bought a technology man the 2nd period. Discouraged, named Verizon tech support. They suggested to obtain an adapter to enhance transmission. Purchased one from Radio Shack for $25. It worked incredibly! I had been preserved from returning the computer again to Newegg - just had an option to come back for whether shop credit or alternative - Neweggis plan of no-return for pcs hurts however it describes why since following a bad customer support, no body will certainly wish to purchase from their website again. I'll not make an effort to purchase something from Newegg, since when there is an issue, you are caught. Aid is just a long way if you should be fortunate to locate one. I simply wish this computer can last long.

Company: Newegg.com
Country: USA
State: California
Site: newegg.com

  <     >