Magic Jack
Magic Jack - complaint

Magic jack hijacks computer screens!
Whenever I open my computer, anticipating the gorgeous picture I put on my destop, I am assaulted with a big Magic Jack ad immediately! Not one of my other many programs has the audacity to perform this extremely rude behavior.

And it won't go away!

When I contacted MJ, I got a very arrogant not-so-custumer-service-rep who asked if I read the TOS on this. Wasn't she surprised when I said, "yes" and could you show me where it described this rude behavior? Because I would not have accepted this.

Later, after she pretended to escalate me to another rep (herself) she admitted the lie. It is not mentioned anywhere in the TOS.

I give this company a very low score on the integrity scale.

Company: Magic Jack
Country: USA

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