Support.com
Support.com pats and pans

I bought a 6 month Support.com contract in the fall of 2009 because I had a problem. The initial contact on service were superb. It took an hour but my problem and more were resolved. Great service.

March 15 I called again. Gave up after waiting for over an hour. Ditto the next day. Finally called the corporate number and after 20 minutes reached a tech. Again superb servie and my issue was fixed quickly.

Conclusion... Techs know their business... Just not enough of them.

Company: Support.com
Country: USA

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