McAfee, Inc
Customer Service & Tech Support is Horrible!
- 07-28-2011
- 24
Macafee customer service and tech support is the worst nightmare ever. Customer support and tech services are all in India and they do not care if you have a problem. Finally found the United States corporate office phone number on the internet and after documenting my problem, they sent me back to tech support and the whole goat rope started again.
After spending hours on the phone with customer service and tech service, nothing was ever resolved. It appears that they are following a script and can't comprehend anything that doesn't fit there. I will NEVER buy a Macafee product again. Support and customer service is so bad it makes "Peggy" look like a shining star.
Company: McAfee, Inc
Country: USA
Address: 3965 Freedom Circle Santa Clara CA 95054
Phone: 4089883832
Site: mcafee.com