Hewlett-Packard
No customer service

Computers & Services

I purchased Our labtop in September 27th. On around Jan 12th my pc smashed and that I needed to deliver it directly into Hewitt Packard for restoration. I then found out that my Motherboard was damaged and must be changed. I'd to attend around per month to obtain it back. I submitted a simply because they held slowing the return day and that I got an incident supervisor somebody who is meant in order to assist you they explained he'd contact me in 48-hours he got over 1 week to contact me back and he didnt actually contact me back I'd to get involved with connection with him. After I experienced connection with him he explained theres nothing I will do to assist you virtually you simply need to delay. I eventually get my labtop back on February 17th nevertheless when I have it back it continues a couple of days and breaks again I deliver it in again since the motherboard smashed again. They received it March fifth and that I needed to maintain worrying to my event supervisor I'd like my labtop set I'm a studnet in university I can't not need my labtop for weeks and months. He did nothing to assist me again the day of return held being postponed and that I didn't receive my labtop until April 3rd 2008. Throughout the second-time it had been set for fix my event supervisor virtually overlooked my telephone calls till I named the organization workplace and informed them to possess him contact me back which was the only real moment I'd obtain a call-back possibly within the nearly a few months it had been set for fix the event supervisor named me 3 times while I named atleast 20 times. Therefore virtually I acquired no customer support. Hewitt Packard isn't a business I'll actually conduct business with again.


Company: Hewlett-Packard
Country: USA
Site: hp.com
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