Hewlett Packard
Bad Customer Service
- 10-30-2009
- 34
Probably the WORST company for customer service I have EVER seen. The first time I went into the live chat, the person told me to look in the manual. I needed help, not an answer of "look in the manual".
Secondly, I live chatted again. This time, the guy had NO IDEA what I was talking about. He obviously didn't know what model printer I had, though I have to input that information before I chat. So I chat with him, and then he says "hold on, I restart my computer". HE LEFT! He restarted his computer in the middle of the chat! What in the world?!?!
Not to mention the printer itself sucks.
Company: Hewlett Packard
Country: USA
Site: hp.com