Dell
Follow-up: laptop found in Colombia, delivery warning needed

Hello again,

Regarding my previous comment.

Today I called the Dell customer service and they explained to me that the computer was in Bogotá, Colombia.

Apparently the website I created a new delivery date by mistake.

However, even when I feel more comfortable knowing that the computer is in Colombia, I suggest a DELL please check what information is displayed on the website and update it, and that they should warn the customer about possible delays of two to three months in the delivery of the computer.

Because I have seen the excellent quality of the Dell, I bought a computer in the company. However, good quality in the product was greatly overshadowed by the delays in delivery time.

Please DELL people, if any such flaws, it is good that the company thought about what might be happening in stages of production and distribution process and therefore this is not the only case that I find on the Internet there are several regard to reported cases of delays in deliveries of computers like this.

Thank you very much and I hope these comments help to improve DELL. Please, you do not underestimate the consumer's home, in addition, of all countries who arrives DELL may be many more than the business sector.

Sincerely,

Claudia

Company: Dell
Country: USA

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