Apple
Warranty not for smokers

Our boy is just a smoker - alone within our home. I bought an iMac for my boy for college use significantly less than 24 months ago. The optical drive quit ejecting, therefore we got it set for repairs with this regional Apple "guru." They declined to repair it - phoning it a "bio hazard" since he's a smoker. After I named Apple to protest, they explained the hard drive had failed, along with the optical drive. I told them my boy uses it every single day.

Within The temporary, my oldest boy is just a computer manufacture and he went A GOOD check about the drive - it approved.

I wrote a contact to Steve Jobs and also the government offices named, Dena was her title. She explained they were supportive to my scenario and prepared to place a brand new group of eyes onto it - in the same-store! They again explained that the optical drive had failed (previously understood that), that my drive failed and all the elements were covered in Smoking, a dangerous substance. They will not recognize the guarantee. They state tobacco smoke has triggered all the harm. The pc still operates, he cannot make use of the visual (CD) push.

He's a notebook (an HP) also it works just good. Our Apple Attention guarantee does not record tobacco smoke being an exemption from guarantee protection with no one questioned me once they offered me the guarantee within the telephone if anybody was a smoker. That is ridiculous. I dislike tobacco smoke also, but geez, do not smokeris possess some privileges?

Company: Apple
Country: USA
State: Virginia
City: Norfolk

  <     >