Hp
Refused to acknowledge my warranty

Our mom bought a customized Hewlett - Packard pc and delivered it out in my experience. While she purchased they informed her the guarantee was advantageous to twelve months and might protect any harm induced towards the computer. I am back today and I still have 2 weeks left on my guarantee before it ends. I'm continuously on my pc writing documents and online. I slipped a cup on my pc splitting the drive. I named Hewlettpackard twice to obtain my guarantee to protect my pc price and also to have it mounted. Both occasions, the brokers I talked to, explained I didn't possess a guarantee on my pc although I'd paperwork saying I did so. Because Hewlettpackard declined to recognize the guarantee I had been compelled to consider my pc into Bestbuy to obtain it mounted. I'd no-where otherwise to show and that I require the pc for my work and college. Our mother had also known as and got an incident employee designated to find this out. She refused our declare that horsepower pay me for that work completed using the PC since the pc got drawn in to some 3rd party for repairs, even though that Hewlettpackard declined to recognize my guarantee. A business such as this may place you back is hard to comprehend.

Company: Hp
Country: USA
Site: hp.com

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