Hp
Do not back up their warranties!

Computers & Services

In August I purchased a Compaq computer. This season, three months lacking the limited guarantee, the drive failed. I understand it failed since it explained in most method, form, and type that it failed. I did so the pc-doctoris ensure that you it explained the drive failed.

I called the assistance quantity and was informed to remove the medial side of the pc and eliminated the memory. Than I had been advised to complete the Restoration plan using the PC. I did so this about 50 times. It'd not work whilst the drive had failed and wouldn't PERFORM! They kept showing me that it'd recover. It did not. Fifty times I recovered it, it'd not function. The drive had failed. Every time I named they explained the same, remove the medial side and do the restoration.

And everybody that I spoke to was clearly from Asia and difficult to comprehend. Couldn't comprehend the majority of the things they said. Plus they wouldn't listened after I stated THE DRIVE HAS FAILED!!! I will positively let you know the drive failed since I purchased one for $79. And replaced it. Today my computer works great... No because of these fools in India who work with horsepower, nor protect their limited warranty.


Company: Hp
Country: USA
  <     >  

RELATED COMPLAINTS

Hp
Drive replacement issue

HP Hewlett Packard
Extended Warranty Hard Drive Replacement Refused After Data Recovery

Seagate
Refurbished replacement drive cost $20 and failed again after 3 months

Hewlett Packard
Touchsmart IQ524 Hard Drive Failed Twice Within a Year

Seagate Technology
Warranty replacement refused because drive was not bought through authorized channel