Gateway fx6800-01e
Best Buy Destroyed my compute

In Dec (about the 18th to become exact) I bought a brand new Entrance PC (design# FX6800-01e) from my local Bestbuy shop in Fort Worth. (5700 SW Loop 820,76132). I'm a graduating senior at Texas Christian College, and also the pcis main utilization was for college. Because buying the equipment I've included in an overall total of $1400.00 of high end update components to modify the equipment to my preference.

On February 25 I got the equipment in to the Bestbuy I bought it from as a result of drive problem. At the moment the pc was just 6 months old but still in perfect condition inside and out. Bestbuyis "Geek Squad" had delivered the pc down for fix for their service-center. After waiting the guaranteed 14 days for that fix to become finished I named to confirm the standing of the machine, they mentioned these were expecting a particular component for that machine, a device, and also the component was on back-order. There never was a device Within The device after I got it set for support, the device was taken off the equipment after I conducted the equipment updates, because it was pointless.

Yesterday, 3/26 I ultimately obtained a phone declaring my pc was completed and prepared to be acquired. Upon introduction and awaiting them to create my pc out I instantly observed substantial situation end harm which was not formerly there (I'd just had the pc 6 months, and that I worked faithfully to maintain the violin black end in perfect condition). Once the shop affiliate put the pc about the table, I noticed components rattling around within the device, and ripped the address down to research. The equipment had evidently been fallen and abused somewhat possibly within the shop or during cargo from their service-center. I'd to actually confirm the sequential number about the device to confirm it had been certainly exactly the same device I introduced initially for support because of the harm and scores caused it to be unrecognizable.

The equipment isn't actually a few months old, and over 50% of the full time I've possessed it, the equipment has been around the ownership of Bestbuy for repairs. I further examined the harm to the equipment, there is substantial structural harm to the situation, in addition to crucial harm to the highly-sensitive elements within. The initial issue the equipment was submitted for was as a result of drive breakdown. It got Bestbuy over per month to correct the issue, as well as they delivered another device equally in brand as well as in hard drive size (smaller than unique, and cheaper quality push) than exactly what the device included. The shop also anticipated me to simply accept the pc As is, using the "new" drive (that was successfully obvious to be used) and with out the initial application installed about the device, e.G.: the machine was empty and useless.

I've approached the 1 800-bestbuy quantity concerning the problem, simply to be fulfilled with severe opposition, the managing Geek Team supervisor inside the shop was aggressive, and declined to work well with me to solve any problems. The Client Support quantity has declined my efforts to acquire contact info for region or area supervisors to assist with my visit a quality. I required they substitute the equipment having a fresh device plus they downright declined, and that I am quit without any pc, assignment work mounting up, and over $3000.00 lost with no quality insight.

Company: Gateway fx6800-01e
Country: USA
State: Texas
City: Fort Worth
Site: bestbuy.com

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