Papatek.com
Inability to respond to Customer Complaint

Hi

I requested an upgraded AC adapter for my Acer notebook. I visited the

Website, intentionally selecting it since it stated to become from California. I

Put the purchase Feb 8th.

I used papatekis website internet search engine and utilizing my notebooks manufacturer sequence quantity discovered

What appeared as if the best AC adapter.

I purchased it, utilizing my charge card and anticipated its appearance.

While it arrived... Times and times and times later I had been dissatisfied to understand

That it had been the incorrect one and incompatible for my notebook.

I immediately named Papatek.com and was informed that returns/trades might

Just be handled via their site. Dissatisfied I sent their

Customer support and anticipated an answer. I did so obtain a fast automatic

Response from "Sophy" but might tell in the utilization of the englishlanguage

That it had been being compiled by people that don't live in CA not to mention

America. I've created "Sophy" five times seeking a return handle along with a

Trade for that proper charger. And besides being apologetic, I can't

Appear to obtain a return address. I subsequently named Papatek straight again and

They established they have outsourced their customer support abroad. I

Thought like Papatek concealed the reality about their outsourcing and therefore are not

The all-American organization they be seemingly.

Based On "sophy" I'm accountable for the return shipping after which the

Shipping again about the proper charger... Though it was their website that

Suggested the wrong one. I believe that is incorrect. I no further need a

Alternative, simply my money delivered.

I sent "sophy" again today and again requested for that proper shipping

Handle. Easily don't notice from their website again I'll simply return it and

Challenge the costs with my charge card business. Exactly what a waste of period and

Power.

DON'T USE PAPATEK.com or you'll be scammed

Thanks for reading!

Anna

Company: Papatek.com
Country: USA
State: California
City: San Jose, CA 95131
Site: papatek.com

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