Pronto Chargers
Wrong charger shipped, return shipping not paid

Our notebook charger died and that I required a brand new one. From Prontocharger.com, I requested the precise charger for my particular notebook design, and that I cautiously compared the image on the display using the one in my own palm to be certain. They matched, I requested and settled, and some nights later it arrived... However it was the incorrect charger. A fast phone towards the organization plus they established: they'd delivered me the incorrect one. Further, they do not possess the correct one. Not a problem. Deliver it back and we will return you the cash.

"think about the price of shipping it back?" I expected. We-don't purchase delivery, they explained. I protested (nicely in the beginning)."Wait one minute... I requested the best charger, carefully confirmed and particular to my design, however, you sent me the incorrect charger. Itis totally your problem and also you acknowledge it, and that I need to invest $11 delivering it back to be able to obtain a reimbursement? Are you joking!?"

These werenot.

No, I could not talk to a supervisor. But I really could email the organization, that I did, which day their response established: We Are not spending money on our error. You've to cover it.

Yes, it is just $11. However itis the theory of finished. And that Iam never using ProntoCharger.com again.

Is Not there a government company to research these specific things?

Company: Pronto Chargers
Country: USA

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