Micro Center
Micro Center WinBook and rotten

Micro Center WinBook and rotten customer service!

Feb. 6th 2007 My WinBook computer was taken to MicroCenter for to get repaired as the computer wouldn't play CD's or read a printer disc. I was called several times saying the computer was repaired but everytime I went to pick up my unit it was still broken. When I have tried to check on the status of this computer I have had to wait on the telephone for over one hour, when I have been finally transfered I was either hung up on or disconnected. I have since contacted the corporate headquarters of Micro Center and they have been just as useless with promises bropken and a very unhappy customer. Is it unfair to expect this company to give a a replacment as it's now almost 2 months without a computer? My advice is to run as fast as you can from this company! This company puts out a crummy product as they are the producers of WinBook and PowerSpec computers! They want your money but don't care about you after they have gotten it! Buyer beware!

Company: Micro Center
Country: USA

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