Seagate Technology
Guarantee help customer support stinks!

Seagate Technology—D/E Jabil Global Solutions, 5700 South International Parkway, Suite A McAllen, Texas 78503

Delivered my hard drive out for RMA on July 16th at 11:42A.M.—They advised me via mail about the 20th they have no obtained my push, the sequential amount of the drive is 5LS2NANY, Delivered To Mcallen, Tx, Suite A—Coping With the organization is just a discomfort within the back, attempted coping with the Supervisior currently, no help, Usa Postal Service exhibits (using the following range help) the drive was delievered on Friday October 20th, 10:15A.M. Central Time.

What I'd like out of this criticism, is my Push Fixed/Changed, and delivered back out in my experience in a regular manner, no further work around, I am tired of the work around... Really tired of it, and indian talking highlight is sufficient to generate an individual almonds. Therefore if an upper-level Supervisor or somebody high-up might help, please do, your Guarantee service customer support smells

Truly

Patrick

Backup of the March 20th E-Mail concept of these stating my push was not there

Original Message

From: custserv@seagate.com [mailto: custserv@seagate.com]

Sent: Friday, October 20 12:35 PM

To: w

Subject: [ #90611]: WarrantyWebMail|United States|NONE|Other

Dear Patrick,

In relation to your question, we'd prefer to let you know that people haven't obtained the defective travel from your own finish for that RMA # 5100546734. When you have delivered us the push kindly email us back using the following range, to ensure that we will not be unable to forward exactly the same to the delivery group to research.

We'd ask one to kindly contact Seagate Companion system in the email address partner. Support@seagate.com, so they will have the ability to supply you the code and you'll have the ability to examine the standing of the RMA online for that Person Identification 'S7246751075'.

When you have not delivered the push to us, kindly vessel the push to us and when we get the defective travel from your own finish, based upon the accessibility the alternative travel is likely to be designated within 24-48 hours and also the transportation time will require roughly 3-5 business days.

For further inquiries email us back.

Regards,

Dolly

Seagate Warranty Help

US Postal Service Tracking dаta:

Position: Sent

Your product was shipped at 10:15 am on October 19 in MCALLEN, TX 78503.

Therefore to conclude they ought to have my bundle

P.S. Please Forward to Seagate Warranty Service&custserv@seagate.com (no particular individual) simply forward to guarantee support allowing them to understand the criticism is submitted, and disappointed with-there assistance to date.

Company: Seagate Technology
Country: USA

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