General Electric
GE Broken Dishwasher - General Electric

I have had 4 appts to have a GE tech come out and check my dishwasher which has been leaking. The first appt the tech, Robert, called me at 3:45 pm to cancel as he was busy on another job. This on a Friday afternoon with no one to call since the service center had already closed. 2nd appt tech Tim shows up says it's the gasket, has ge send us new gasket. 3rd visit tech Dave shows up to install gasket. Dishwasher still leaking. Call GE they send tech Dave out again to see what's up on the same day. Tech Dave takes apart the door and low and behold there is tons of condensation which was causing the leak in the first place. Engineers tell him to lower my hot water heater temp from 130 to 120 and that should stop the problem. Really, that's a crock of crap. Of course that doesn't help, 5th call today Tech Tim comes back out again at 4:25 pm and says there is screw lose and that's the cause which is BS and then has the nerve to tell me that's all he can do and that I should call GE in the morning to deal with it. Seriously ge is this how you treat your customers! I am so over ge you have no idea. I have never experienced such crappy customer service. Mind you this dishwasher is not even a year old AND it's the replacement for my old one that was recalled due to fire hazard. Now I have to call GE Customer Relations tomorrow morning and start all over again. GE should be calling me to apologize and pay me for all the hours of work I missed to sit here waiting and waiting for this ignorant repair/tech guys. I basically threw Tim out of my house for his complete ignorance and snotty attitude. Does anyone have a suggestions on what to do? I swear I'm going to sue GE and blast them on all and any blogs I can find.

Company: General Electric
Country: USA

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