Maacs
Bad Customer Service

*Please retract my prior complaint. I thought "Company Business Name" was the company I work for, not the company I'm complaining against. MAACS is the company I have a problem with, definitely not the USAF.*

I ordered two sets of male ABU's and several accessories ($267 total) on 10 October and 1 ABU Parka ($112 total) on 8 January. After 6 emails and several phone calls (and the answering machine was almost always full), I was told repeatedly to be patient. Finally, in late January the ABUs were received at Buckley AFB. Consequently, I emailed the same day (and repeatedly afterwards) to cancel my orders and refund my money. Their theme is well known - we'll issue you a refund shortly - but of course the refund never arrives. MAACS is all about BAD BUSINESS!

Company: Maacs
Country: USA
State: Colorado
City: Aurora

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