S & S Auto
Didn't ensure vehicle was operating properly after they made an erro

I've taken my vehicle to S & S Auto for a few years. I had trust & faith in their capability to repair my vehicle as well as thinking they had my safety & best interest at heart. NOT! I took my vehicle in for an analysis to be done b/c my vehicle wasn't riding as smooth as it should for the amount of money & repairs I had done. I was told I needed tire rods, mind you I'd just spent over $1500 within the last 7 months in front end work. The owner & I initially thought I had the repair done previously with them so he had me bring my vehicle in at a later date to get it repaired. I took my vehicle in & received a call statIng my vehicle was done, it wasn't covered under warranty, and get the cost was $227. I told them that I didn't authorize the repairs and that they should have contacted me before me the door repairs at work under warranty. The wife which is the color on ur stated initially she had nothing to do with the situation after going back and forth with her husband she interjected and stated that I needed to pay for the labor for them to take the part of my vehicle, I refused. They took the parts of my vehicle, which were tire rod, put my old parts back on and didn't read off line & my vehicle unsafe to drive. This was not the condition that I brought my beer go in so because they made an error and not calling me to check and see if I wanted the part with hair they fix it and thought that it was okay for me to just take 227 dollars that I didn't half. I will never take my car there again the way that they left my vehicle will cost me more money because they made a mistake never take your vehicle there.

Company: S & S Auto
Country: USA
State: Ohio
City: Wickliffe
Address: 28831 Euclid Ave
Phone: 4409445903

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