Usps
Usps, a thing of the past due to the rude and incompetent of the present

Cars & Transport

Oh, so sad, because USPS is no longer decent or honorable. I understand downsizing, but there is still responsibility of the people left to take pride in their job. My Company runs with a smaller staff, I try everyday to step up. I shipped 3 packages the same day from Wisconsin, all three had delivery confirmation, one was also insured. Two were sent to Des Moines to be sorted on route to the west coast (CA and OR), the other to CA had insurance also. The insured one shows 'missent' online, and after 8 days is back in DES MOINES, the other two have been sitting in Des Moines for 4 days with no updated activity. To the point, the supervisor (three transfers and two idiots reciting the delivery confirmation from the online tracker over and over later) actually said 'I will open a case for the one because you insured it, the other two, call back in 14 days. I commented that the others were supposed to be delivered in 4 - 7 days per the Post Office, he said 'that is what we say, but internally we wait at least 14 days to even begin to try and track it'! SO, the only reason he helped at all is because the Post Office w/have to pay out on insurance" GREAT WORK ETHIC! I used USPS for over 7 years for my small business, not anymore, I do not want to lose my reputation due to their mistakes-I am switching to UPS as of NOW


Company: Usps
Country: USA
  <     >  

RELATED COMPLAINTS

United States Postal Services
USPS Had to pay Twice the fee for a lost Insured package, With no Delivery, returend 21 days later to me!

Usps
Damaged packages

Usps
Deceptive advertising of average delivery time for parcel post us postal service nationwide

Usps
United States Post Office Won't Pay on Insured Package

Usps
United States Postal Service U S Post Office usps steals mail

Usps
USPS USPS not delivering mail Are they stealing it?

USPS - US Postal Service
Delivery Confirmation is totally useless when they lose your package! 6 weeks and my package is still MIA

Usps
Usps insurance fraud us postal service ripoff

Usps
USPS - Certified Mail

Usps
USPS - Charlotte, NC 28262