Dollar / Thrifty Car Rental
DOLLAR RENT A CAR, INC Deceptive roadsafe add-on fee

Booked a car at carrental8.com. Was given a car from dollar car rental at SFO airport. I was told to pay $160 and that my voucher from carrental8 would cover the costs. It was a bit confusing as the amount I had paid at booking was different. I therefore explicitly stated that I did not want any OPTIONAL add-ons. However, I was billed $60 for "roadsafe" - which apparently was an optional fee. After calling Dollar, they refused to reimburse this fee.

Company: Dollar / Thrifty Car Rental
Country: USA
State: Oklahoma
City: Tulsa
Address: San Francisco International Airport
Phone: 19186693087
Site: dollar.com

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