Just Brakes
Ripoff tries to over charge for uneeded work

On 9/18/04 I went into just brakes store #33 to only have my rear brakes service. About an hour later I received a call from the manager Larry and was told that I need new rotors and pads for the back, and the rotors in the front needed to be machined. He also stated that I needed new calipers and pistons, the total came to about $665, I imediately told him to just put my vehical back together and I'd come in and get it to get a second opion. He quickly stated "No one else will do this cheaper than me, you should just let me fix this its not safe."

I informed the gentlemen that I wanted a second opion and to just put my vehical back together. So he then stated that I had already spent the 99.88, and I asked how, if you've replaced no parts, he stated that this was for the labor. I knew at this point this guy was trying to rip me off. The 99.88 included new pads/turning the rotors. So I hung up with him and contacted another store and told another manager what was going on he contacted Larry at store #33, I don't know what he said to the guy called me back and said don't worry about paying anything, just go and get my vehical.

So when I got there, I requested a detailed description of what needed to be done and how much everything would cost. I was told that they could not give me detailed prices, it was against their policy. I questioned the manager about this, becuase if you're going to charge me $665 I need to know how your getting the figures. Any way I contacted the coroporate office on Monday 9/20/04 and got brushed off just as I did in the store. Lucy for me I didn't pay these guys anything. I went to Huffines Chevrolet and didn't mention that I'd gone to just brakes, I walked away paying only $215, having my back rotors turned and pads replaced.

Nothing was wrong with the front, they were like new and calipers were just fine. I can't beleive these guys are still in business, they need to be shut down. And they need to investigate here just like they are doing in Florida.

Company: Just Brakes
Country: USA
State: Texas
City: PLANO
Address: 3021 W. SPRING CREEK PKWY
Phone: 9724919666

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