Ford motor company
Service - Service from dealer and Ford Customer service

Cars & Transport

Took my 2008 Ford F-150 Limited in for oil/filter, tire rotation, and transmission check. After recieving truck back the front right tire kept going flat within 12 hours. Took truck back and was told I ran into something extemely hard (which is not true). They informed me a new rim would cost me 1600 dollars. I said no way would I pay that kind of money knowing I had not damaged the rim. I could not prove my case or, could not prove the dealership had cracked the rim during their test drive. I agreed to pay 300 dollars to repair the rim. They said they would install the spare until the rim was returned. While changing the spare the truck fell off the hoist smashing both running boards and damaged both of the front factory installed fender flares. I feel I should be fully compensated for this rim repair along with new running boards and fender flare repairs. The dealership is still holding firm saying I must pay for the rim.


Company: Ford motor company
Country: USA
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