Liberty Mutual Insurance Co
Will Not Remove Other People's Vehicles From My CLUE Report

A couple of weeks ago I went to the liberty mutual ins.Co. Website & got an online auto quote.

To my great surprise, when you go to the part of the quote where you select your vehicles you want auto ins. For there were 4 vehicles in which to choose but I am single since 2000 & only one car & the other 3 vehicles belong to my exhusband & his wife.

On ins. Sites they claim they get the C.L.U.E. Report that shows claims for any auto or homeowner claims that a person has on their record. It is only suppose to go back 5 yrs. & I have divorced almost 13 yrs. & I have never even seen my ex's 3 vehicles.

The ins.Co.'s are suppose to get their information from motor vehicle dept. But they couldn't of since the last time I got my dr. Lic. It showed I was single in 2004 so now not only are they not getting the correct info from the az mvd the ins.Co.'s are going back way past the 5 yrs.

I tried talking to 2 people; one who was a supervisor & they could care less.

I filed a complaint with the BBB & the ins. Still didn't care to fix the errors even though I offered to show proof of everything.

I also made a complaint with the az. Dept. Of ins. & will be contacting lexis nexis which is the co. That ins.Co. Get the clue report from.

I also found out my exhusband's son is on my clue report with his 2 vehicles. So any claims they have effect how much I pay for my ins.

And another interesting thing we live in 3 different addresses in 3 different cities in AZ & none of us on their vehicle titles but their wives & nobody is an added driver to any of our vehicles except their wives.

The stupid person from liberty mutual told me on the phone & the same idiot replied to my bbb complaint & keeps on saying just don't pick the vehicles that are not yours. She stupidly thinks that is a viable solution for having people on my clue report that should not be on there.

How utterly, stupid & moronic she is.

How would she like if everyone was on her clue report & everybody's claims would effect her auto rates?
Apparently they're greedy ins.Co's & I believe they are breaking the law.

She was so idiotic she told me her roommate is on hers & it doesn't bother her & she also told me nobody ever complains about it.

Everybody can go to lexis nexis & get their free clue report yearly with no cost.

If I still can't get this fixed I will be contacting az. Attorney general's office to file a complaint & if that doesn't work I wil be contacting attorney because no one should be able to be on your clue report if you are single, have your vehicle title registered to you & if you are the only driver.

Which is the case for me in all counts. I am so pissed off these idiots. They have no right to say they get this from the az mvd when they didn't.

Company: Liberty Mutual Insurance Co
Country: USA
State: Massachusetts
City: Boston
Address: 175 Berkeley St

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