Citimortgage
Two months of 30-minute holds and no callback about refinancing

I have been a customer of Citimortgage for 7 years. I have been trying for 2 months to contact them through their website and through their customer service number for current customers. I am kept on hold for up to 30 minutes listening to a recording. No one ever picks up.

I have used their online process to have someone contact me. No one does. I just want to find out if I can refinance a mortgage through them.

Company: Citimortgage
Country: USA

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