Reynolds Ford Of Okc, Service Center
Ripoff service department large bill car not repaired!

I had my vehicle towed to reynolds ford. It had died on me

While I was driving down the street and it would not start. It

Would still crank up, but it would not start. They said they

Could do a diagnostic and find out what the problem was. One guy

Had called me to say that it needed a battery before they could

Do the diagnostic, which would be 84.90 with the labor. It took

So long after i am thinking does a diagnostic take that long?

So, I called them and the same guy said they were still testing

It. It van ended up being there for nine days and I would call

To see what was going on, he told me they were still testing it!

They told me I needed new spark plug wires, spark plugs,

Ignition coil, fuel filter, and this is all in addition to the

Battery! Well, I am thinking after paying 776.98, that my

Vehicle would be running fine, since this is why I took it

There, Well, I go to pick it up after paying the cashier, I

Have to look around the parking lot to find it! I start it up,

But I notice immedialtely it sounds funny. I pull out and it

Goes dead before I can even get out of the lot! I have someone

Follow me back the next day to go complain, it goes dead while

Sitting at the light, burns way too much gas, it makes all

Kinds of noises, and when I am sitting at the light with my

Foot on the gas it jerks forward and back really hard! They

Tell me that it was not running that way or they would not have

Told me it was ready. I tell them I want my money back. I wait

For the general manager to come in to tell him, and they try

To tell me that I needed all those things. I told them I

Brought my vehicle there for them to fix it, not make it worse.

It was not running that bad before it died. I am still in the

Process of trying to get my money back. It makes no sense to

Put all that stuff on there and the vehicle is running worse

Than before it died on me. I have also contacted the news

Station in my area, and will also be contacting the better

Business bureau in my state. I am a full-time student at a

College and I also have an evaluation essay to write. Guess

Which service I will be evaluating.

Company: Reynolds Ford Of Okc, Service Center
Country: USA
State: Oklahoma
City: Oklahoma
Address: 7320 NW Expressway
Phone: 4057203625

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